USQ restructures to serve students

It’s another step in a long march of change

University of Southern Queensland‘s student portfolio now has two leader positions, a dean of students and an academic registrar with services to be restructured into services-support, and admin-systems functions.

“it is increasingly accepted that the skill sets involved in administrative and systems functions are quite different to the skills needed in service, support and success management,” the university states.

And with that decided management asks staff for advice on admin structures. While change is at consultation stage, a business-process redesign is scheduled to be complete by year end.

It’s yet another methodical process in the long USQ  march to a new structure, underway since 2016 (CMM July 16, August 11 2021).