To set standards that protect students – ask them

TEQSA is reviewing its risk assessment framework, the postgraduate student lobby has some ideas

The Tertiary Education Quality Standards Agency’s existing RAF, which covers education standards and protecting student interests at higher education institutions, has been in place since 2014 and the agency is considering an update. The Council of Australian Postgraduate Associations proposes students be actually asked what they think in-person rather than solely surveyed on satisfaction – “student satisfaction does not necessarily indicate quality, as many students lack a point of comparison, having not attended other higher education providers. Anecdotally, we hear feedback from students thrilled about improvements made by their university, who are unaware that conditions at their university remain sub-standard compared to others.”

CAPA also calls for institutions to be assessed on their provision of independent student support and representation.


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