On the on-line front-line

Use of video conferencing product ZOOM isn’t roaring ahead at every university as staff and students new to it start

On-line tech types at unis from Adelaide to the east Coast report waves of “it’s not working” messages, when often it is. As Uni Newcastle VC Alex Zelinsky tactfully suggested to staff yesterday, “Given the demand on the IT teams at present, it will be helpful to all if you seek to be as self-sufficient as you can in resolving IT matters.”

Turn off vid sharing from students, mute microphones when not speaking, close big bandwidth apps and read instructions on updates, experts advise.