University IT chiefs focus most on how their systems support students, according to the annual survey from the Council of Australasian University Directors of IT. How to ensure seamless access to all university services is the number one issue for the third year running. It is followed by IT security (third in 2017) business transformation (sixth in ’17,) digital strategy, (trends in which university staff assume their IT colleagues are across) and ed tech (fifth). The second five are research support, change leadership, digital integration, cultural change and data management and governance.