Bot of the morning

Lucy is the University of Canberra’s new student information service. Using a Microsoft framework, the chatbot can answer questions from “car parking to class schedules.”  “It would be cool if I could ask Lucy ‘what time is my next class?’ and she responded, ‘It’s at 4pm and in Room 23,’ ” says planning deputy director Tom Townsend, which sounds more aspirational than assured.


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