Monash University advises students a technical problem meant that for 36 hours last week 4700 of them “had clashing allocations (lecture and tutorial etc).” So what went wrong? Apparently, it was an “unplanned content change in syllabus.” “Our grandparents would have called it a ‘snafu’ our parents, ‘a cock-up,’ now it’s “an unplanned content change incident,” a learned reader laments.